How soon must I cancel my appoinment?
You must cancel your appointment within 24 hours of your scheduled appointment date and time. However If an emergency comes up and you forgot to cancel it under such a circumstace, Clean Bees would not charge you any cancelling fee and will refund the entire amount. We will be happy to reschedule and come back at your convenience in a future time.
Do I need to provide any of the cleaning products/materials or equiptment?
No. Not unless you have some specific products or equipment you want us to use.
If I do not cancel my appointment within 24 hours will there be a charge?
No. you would get a complete refund.
Are you insured and registered? Do you carry worker's comp?
Yes. We are registered with the secretary of the state in CT as an LLC, and we are insured through a well-known local insurance provider. We carry worker's comp as well.
Are you certified?
Yes indeed. We have both basic and advanced cleaning certification from ISSA'S Cleaning Management Institute. On the top of that we have completed ISSA's GBAC Fundamentals Online Course: Microbial Warrior Workshop, courtesy of Kimberly-Clark professional. So, we are excited to share what we learned and to implement that with the best of our effort to make a meaningful difference in our community.
What kind of products you use for general cleaning?
We strictly use hand selected environmental friendly products for all general cleaning requirements.
Do you disinfect houses and offices and what kind of disinfectants are you using?
Yes we do disinfect houses, offices and other businesses. To fight Covid-19 CDC recommend to EPA registered N: List of products with specifications like active ingredients, formulation type, product name, site use, contact time etc. We take all these important factors into consideration and strictly using registered products for disinfecting purposes. You can find the complete EPA N: List of registered products link on the home page.
Do you wash windows?
Yes. We do wash windows.